Returns & Exchanges
At Ebebek, we want you and your little ones to be completely satisfied with your purchase. If a fashion item doesn't fit or meet your expectations, you can return it within 30 days of delivery in its original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Return
Log into your Ebebek account, navigate to 'My Orders', and select the items you wish to return to generate a return authorization number.
- 2.Pack Your Items
Carefully place the unwashed and unworn clothing into the original packaging, ensuring all original store tags and labels are securely attached.
- 3.Ship the Package
Affix the prepaid shipping label provided in your account to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, we will process your refund to your original payment method within 5-7 business days.